Hosted or self-hosted - the vast majority of our clients select the "SaaS" Model, but a lot of IT departments choose getting an "on-premises" version operating on their servers.
Automation/macros engine - Put in place intricate workflows working with our straightforward "if this - do that" engine. Here is an instance set off-motion: "If your ticket gets overdue mail an HTTP-request to an exterior URL"
It looks like you were misusing this element by heading as well speedy. You’ve been temporarily blocked from making use of it.
The Jitterbit emblem next to the Harmony Portal menu is present on every webpage and clicking it returns you to your Harmony landing web site.
You may include personalized JavaScript and CSS also - right through the admin panel. If that's not plenty of It is additionally feasible to purchase your complete source codes to the app independently.
It is a cost-free, incredibly essential browser centered monitor sharing app in between 2 men and women. Utilize it to speedily share your display by using a co-employee remotely.
Connect shopper working experience purposes, automate workflows, and centralize important buyer knowledge for an individual source of truth of the matter.
Welcome to a walkthrough of Jitbit Helpdesk's latest AI functions! Our new suite of applications is listed here to amp up your guidance activity, creating interactions smoother and even more economical. Dive in to check out what is new And just how it may possibly give you the jitabet results you want in true-earth situations.
If you have SAML-login or Google-login enabled inside the "admin panel", the site shows the corresponding buttons under the login sort, so users can authenticate making use of an exterior service and be redirected back again to the help desk application.
Initial off, switch the ChatGPT integration on. It is really established to decide-in by default due to the fact your facts might be sent for the OpenAI API. Have a look at their privacy policy in case you are nervous.
Our IT ticketing software gives two-way e mail integration, file attachments, powerful ticket lookup, a Know-how Foundation and so way more. Even so the better part is – if you do not require a certain aspect, you probably will not likely even see it. It will not likely get in your way till your truly need to have it.
If anything's not Operating: request your coworker to close their browser, then refresh this page, re-share the monitor and send out the website link for your coworker once again.
As your SaaS application balloons in dimension and complexity, you're smacked ideal during the deal with with what I phone "The SaaS Paradox" - in which 90% of your do the job, blood, sweat, and tears come to be absolutely invisible to the consumers. Let's break down this thankless iceberg of exertion:
We've also rewritten the "proposed KB articles" module to implement a local (as in "your knowledge is not shared with any person") Significant Language Model (LLM) to vectorize a ticket and Find very similar content, which enhances relevance dramatically.