Besides, to Speak to our workforce, it is possible to subscribe into the Telegram channel and chat with other gamers and support supervisors.
Make sure to Examine our brief 5 minutes introduction video here that rapidly walks you thru all the basic options of our ticket management system.
These options are existing in Jitbit Helpdesk. Obtaining the task completed and receiving it completed promptly and easily is all vital if you're supporting your buyers.
Jitbit Helpdesk involves an integrated information board For each ticket. In this article clients and professionals can put up updates and interact with one another via e-mail or the internet app privately or publicly.
Stuck in each week-very long chat about a tech snag? A simply click, and you obtain a neat summary on the convo, aiding you jump into motion speedily.
Typed a reply inside of a hurry? This aspect tidies up your response, ensuring that It really is grammatically tidy and nicely phrased. It’s like using a buddy double-checking your texts.
Redistributable macros Convert your macro to an EXE-file that runs on any Home windows-compatible Laptop (Be happy to redistribute). To save Room and improve overall performance the resulting EXE file is packed and compressed utilizing the Superior optimization techniques.
On the other hand, absolutely nothing is going to be sent to your consumer Except if a technician decides to do it. There is absolutely no threat of leaking any personal information without the need of an explicit consent from one of one's staff members.
"Businesses" - Assign people to "companies" and "departments", setup corporation "administrators" jitabet and keep track of ticket record from unique organizations.
On preserving the new password, you continue to be logged in just in the current browser software or browser method (if using A personal browser method such as Google Chrome's incognito manner).
Our Reviews allow it to be simple to keep watch over your IT-group overall performance. Jitbit features a list of crafted-in reports that offers you the Perception you must produce and increase your customer support. Plus the "customized report" Resource that lets you promptly Establish your very own stories.
This macro recording software will preserve you a large number of time on repetitive responsibilities. You can utilize the Macro Recorder to automate ANY action in almost any Home windows software, document on-display tutorials.
To obtain your account options, click on the disclosure triangle beside your identify and choose My Account. This opens a fresh page where you can update your information and facts or improve your default Firm.
Integrates into your internet site - generates a guidance-widget to your Web content. Just copy-paste two lines of JavaScript to your webpage and that is it - you now Use a assist form having a Are living chat.